About
Where the outside world’s paperwork becomes your decisions
Faldaro is the intake platform. Everything an organization receives from outside itself — claims, applications, requests, registrations, orders — arrives through a public link and becomes a record, worked to a decision by the organization’s own rules, its people and its AI agents.
What we build
A front door built for strangers, and a system of record behind it.
Form tools collect answers. Work-management tools are built for employees and price every participant as a seat. Faldaro is built the other way round: the public form is the front door, hardened for people who have no account and never will, and what walks through it is worked rather than exported — priced, routed, approved, signed, paid and documented on one record with an audit trail already started.
Nothing in the platform is specific to an industry. Folders group forms, forms produce submissions, and workflows carry them, so an insurer configures Policies and Claims, a program office configures Applications, and a support desk configures Tickets — each in a morning, none waiting on a developer.
What we believe
Four principles, each visible in the product rather than asserted about it.
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The outside world is never a seat
The people who send you work — submitters, brokers, approvers, signers — are not licences. Pricing counts your team and never your audience, and that promise is enforced in code rather than in copy.
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The server owns the truth
Every number is computed where the submitter cannot reach it. Published versions are immutable, and the audit log is append-only because the database refuses to rewrite it. What arrives can never quietly become what you decided.
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AI works with a badge, not a master key
The assistant, the standing agents and the MCP server hold exactly the permissions of the person or key behind them. They have no delete tools and no credentials of their own. What a stranger typed arrives marked as data: the assistant cannot change anything in a turn that has read it, the agents work inside fences of their own, and over MCP the marking reaches your client’s own model intact.
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Claims you can check
Every claim on this site names a mechanism that can be verified in behaviour. Named competitors get credit for what they are good at, and nothing here describes what the product does not do.
Where it came from
Faldaro grew out of years spent building and running insurance intake systems, where one lesson kept repeating: the moment a form’s total is computed in the browser, someone eventually sends a different one. Everything downstream — the approval, the payment, the letter — then rests on a number nobody can vouch for.
The platform was rebuilt from that lesson as a general intake platform: the server owns every derived value, every published version is immutable, formulas run in a closed evaluator rather than a code interpreter, and tenant isolation is enforced by the database rather than by the application promising to behave. Insurance remains the purest example of the work it is for, and the vocabulary still runs through the demos.
How we work with customers
Three ways in, and the same platform behind each.
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Self-serve, from a free plan that stays free
Unlimited forms, ten thousand submissions a month and the same engine as every paid plan, with no card. The first session ends with your own process taking real submissions.
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Enterprise, by conversation
Organizations beyond the published plans — programs, agencies, branches and partners under one tree — are configured rather than picked off a grid, with single sign-on and security reviews answered directly.
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Reviewed before it is trusted
Security questionnaires are answered in writing, mechanism by mechanism. Vulnerability reports are acknowledged within two working days. The trust centre says how your data is handled.
Contact
Three addresses, each read by a person.
See the platform for yourself
Describe what arrives — or upload the PDF you use today — and open a door in the same sitting. Free forever, no card.
No card required.