Support request template
A ticket that moves through triage to resolved.
Shows the part a form builder does not have: the submission is a record with a state, and moving it along is a different power from editing it. Severity and category are indexed, so a report can group by them without exporting anything.
Free on every plan. Opens in the builder as an editable draft — nothing is published until you say so.
What’s in the form
8 fields — every one editable once the template is yours.
- Your name *
- Email *
- Summary *
- Impact *
- Area
- First noticed
- What happened? *
- Screenshot or log
Included workflow
What happens after someone submits
A submission lands in the first state and moves through the rest — each move is a named, permissioned act, and every one of these states and moves is editable.
- Triage — New → Triaged
- Start work — Triaged → In progress
- Resolve — In progress → Resolved
- Reopen — Resolved → In progress
Make the support request form yours
One click loads it into the builder as a draft in your own account — edit anything, then publish a public link when it reads right.
No card required.